We believe in helping our customers as far as possible, and as such have a liberal return policy. We will provide a refund or replacement only if one is requested within 3 DAYS of receipt of the product.
Returns/Refunds and Replacements are valid only under the conditions mentioned below:
Delay in Delivery: In case the product is not received within 7-25 working days of your order, you can cancel the order and the full amount will be refunded back to the you within 15 working days. We will not be responsible for delays in refund due to delays caused by banks, calamities or national holidays.
Different Product Received: If the product received is different from the order placed the customer must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
Damaged Product Received: If the product received is damaged the customer must bring it to the notice of our customer service within 24 hours of receiving the product. The refund or replacement will only be processed upon receipt & verification of the complete product with original packaging & accessories. The cost of any missing or damaged items (including the box) apart from those notified by you, will be debited from the advance payment done & the remaining payment will be refunded. If a replacement is demanded, then the cost of any missing items need to be paid in advance, prior to the shipment of the replacement product.
No returns/replacements will be provided for improper use of the product, electrical surge or any damage caused by the user.
To be eligible for a return, the product must be unused and in the same condition that it was received. It must also be in the original packaging and complete with packaging and accessories.
